QUALIFICATIONS

Established Executive with demonstrated experience in Information Technology, Business Process Re-Engineering, and Project Management (PMI certified). Collaborative Professional, who invokes a sense of trust with clients, employees, managers, and external partners. Facilitative Leader with a talent for identifying and eliciting expertise from stakeholders and staff. Creative problem-solver. Fluent in English, Spanish, and French.

RECOMMENDATIONS

Ann Clair, Managing Director, worked with Juan:

“I was fortunate to have Juan support my division in complex intra and inter divisional systems projects. Juan is a skilled business analyst and strong manager. Juan's strength is his ability to interpret business requirements and then develop necessary system processes to support those requirements. He is solution oriented and exhausts all possibilities to ensure his recommendations best fit his client's needs. Juan's employees adopt the same commitment to client satisfaction. Juan is an asset to any company.”

Linda Walker, Vice President, reported to Juan:

“As a colleague Juan has shown exceptional analytical skills. He has a vast knowledge of both the business of banking and the technology required to support the business. He continually adds to his knowledge base and has been instrumental in helping various business lines to meet their strategic goals. As a manager Juan has shown a great interest in helping his employees advance their careers. He accomplished this by listening to his employees; helping to identify and acquire skills needed for advancement and following through to ensure his employees had the time and resources available to meet their goals. Juan has deservedly earned the respect of executive management, colleagues and his employees and I would not hesitate to work for or with Juan again.”

Jay Fitzhugh, Senior Vice President, managed Juan:

“Juan is a fantastic talent, with strong analytical, managerial and technology skills. He is a strong leader, passionate and committed to his work. He represents a rare blend of a business leader, with creative talents and vision which would be an asset for any organization. He is a franchise player.”

John King, former Regional President, managed Juan indirectly:

“I had the pleasure to work with Juan on multiple occasions at two different financial institutions. Juan is a very intelligent person who has an extreme sense of responsibility. His interpersonal skills and intelligence gain him instant respect from everyone that he works with, which includes his subordinates, peers, and upper management. Based on these attributes, his employee management skills, and his project management skills, every project that Juan has been responsible for or involved in has had a very successful conclusion. If I had the opportunity I would hire Juan in an instant.”

ACHIEVEMENTS

ABILITIES

EXPERIENCE

Provident Bank, Baltimore, MD

A $6 billion regional bank, with 150 branches located primarily in Maryland, DC and Virginia, and about 1,800 employees.

Vice President of IT (2006 to 2009)

Enterprise-wide delivery and support of IT solutions, project management and vendor relationships. Managed a $1MM budget for three departments and 21 employees.

Program Manager, IT (2004 to 2006)

Managed the development and support of consumer and small business loan applications. Acted as the liaison between IT and the lending units and managed their major IT vendor relationships.

Strategic Project Manager (2001 to 2003)

Managed special projects, researched strategic initiatives and facilitated decision-making and problem-solving work-sessions bank wide. Also defined the role of float manager for the bank and acted in that capacity.

Post Baccalaureate Certificate in Fine Arts, Maryland Institute College of Art (2000 to 2001)

IT Management Consultant to Provident Bank while studying Fine Arts.

Mortgage Systems Administrator (1995 to 1999)

EDUCATION

MA -- Applied History -- Carnegie-Mellon University

BA -- History -- Cornell University

French Baccaluaréat -- Mathematics and Natural Sciences -- Lycée Audiberti, Antibes, France

TECHNICAL ENVIRONMENTS

CONTINUING EDUCATION

AWARDS AND COMMITTEES

LANGUAGES/OTHER